Frequently Asked Questions
Everything you need to know before purchasing and downloading your templates.
What do I receive after purchase?
You receive the digital files included with the product you purchased. The exact formats are shown on each product page.
Are the templates editable?
Yes. Depending on the product, editable Word, Excel, PDF or Google Sheets-compatible files are included.
Are English and German versions included?
Yes. The current product range is designed to include both English and German versions where stated on the product page.
Is this a subscription?
No. Products are sold as one-time digital purchases. There are no recurring subscription fees.
How do I download my purchase?
After successful payment, you are taken to a confirmation page where your purchased downloads become available.
Do you ship physical products?
No. All products are digital downloads. There are no shipping charges.
Can I use the templates for my own coaching business?
Yes. You may use and customize purchased templates for your own professional coaching business, subject to the Terms & Conditions.
Can I resell or redistribute the templates?
No. The templates may not be resold, shared, sublicensed or redistributed as standalone products.
What if I have a problem with my download?
Please contact support through the Contact page. We will help with access or file-delivery issues.
What is your refund policy?
Because these are digital products, refund rights may differ from physical goods. Please review our Refund & Digital Products Policy for the full details.